| Welcome to Hostpacks.com Client support:
Support Options Provided By Hostpacks.com, Offer a wide range of support options to our users including:
Voicemail & Fax
Phone Number: 1-206-350-5219
Flash Tutorials
This is where we will list all our tutorials to assist in you with the day to day running of your site,
http://www.Hostpacks.com/tuts.html
Client Support Area &
Billing System
We provide a fully client friendly helpdesk system
and billing area, where users of our services can submit there concerns, problems or questions and a member of staff can get back to them as soon as possible addressing the most urgent requests in first.
Also you will be able to view and pay your invoices located here:
http://hostpacks.com/clients
"Please refer to the Flash tutorials/Knowledge Base
before submitting a support ticket your answer may already be there"
Knowledge Base
We will compile a list of articles here that our users can use to help them, answer there support questions and any small inquires they may have, that we have added to the knowledge base.
The Knowledge Base can be viewed here:
http://hostpacks.com/knowledgebase
|
